FAQ
Find Answers to some of the most asked questions below. If you can't find an answer to your question, feel free to reach out to our support team.
Why should I buy from you?
We are one of the few e-tailers to have generations of expertise in home and lifestyle products. As we source top-quality products directly from the manufacturers and produce most of certain products ourself, we are able to sell at prices that are 30-40% less than our competitors. We assure you that you will always get the best value on each product. In addition, we will also be adding customizable options to our catalog. To offer our customers even more personalized option.
Where is your products made?
Most our products are made in the United States. We also manufacture in Thailand, India and China.
Do you charge sales tax?
All orders shipped to any destination in Canada will be charged sales tax.
How safe is it to use my credit card?
All the information that is sent to us through our website is automatically encrypted. We use SSL (Secure Socket Layers), the industry standard for communicating securely without risk of data interception manipulation or recipient impersonation. Apart from our Secure Checkout, you can also use PayPal.
Are the shipments insured?
Yes, we fully insure your shipment, which means you can have a stress-free shopping experience. However, in the event of a return, you will be responsible for insuring the item.
Do you offer free shipping?
Yes we offer a free shipping option for all our products.
What payment options do you provide?
We accept Visa, MasterCard and Discover for all orders. You can also choose other payment methods such as PayPal (PayPal checkout) as well.
How will I know if you received my order?
Once you submit the order, you will receive a Confirmation Email from us.
Is it possible to combine multiple coupons/discounts/free gifts on my order?
No. Multiple coupons/discounts/free gifts cannot be combined for a single order.